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Page: 288
 
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  • Title
  • Plagiarism Certificate
  • Declaration
  • Certificate
  • Acknowledgement
  • Contents
  • List of Tables
  • List of Figures
  • List of Abbreviations
  • 1. Introduction
  • 2. Review of literature
  • 3. Theoretical framework
  • 4. Profile of life insurers
  • 5. Factors affecting purchase decision of life insurance policies
  • 6. Service quality of life insurers
  • 7. Evaluation of agents’ service in life insurance business
  • 8. Findings, suggestions and recommendations
  • Appendices
  • Bibliography