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Page: 329
 
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  • Title
  • Declaration
  • Certificate
  • Abstract
  • Acknowledgement
  • Contents
  • List of Tables
  • List of Figures
  • List of Abbreviations
  • 1. Introduction
  • 2. Review of literature
  • 3. Total quality management -An overview
  • 4. Quality circles and employee performance - An overview
  • 4.1. Quality Circles
  • 4.2 Employee Performance
  • 5. Analysis and discussion
  • 6. Summary of findings and suggestions
  • Bibliography
  • Appendices