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  • Title
  • Anti Plagiarism Certificate
  • Declaration
  • Certificate
  • Abstract
  • Acknowledgement
  • Contents
  • List of Tables
  • List of Figures
  • Abbreviations
  • 1. Introduction
  • 2. Review of Literature
  • 3. Methodology of the study
  • 4. Theoretical Boundary of the Research
  • 5. The Level of Service Quality Expection and Experience of Tourists in the Coastal DEstinations in Kerala
  • 6. Expectation and Experience Gap of Servicequality Attributes of Coastal Tourism Inkerala
  • 7. Service Quality and Behavioural Consequence Factors: Demographic Comparison Among Tourists
  • 8. The Effects of Service Quality Experience on Behavioral Consequences of Tourists in the Coastal Destinations in Kerala
  • 9. Mediation Analysis on Tourist Satisfaction in the Relationship Between Destination Attraction and Tourist Loyalty
  • 10. The Moderating Effect Of Perceived Value on the Effect of Tourist Satisfaction on Tourists’
  • 11. Positive and Negative Effects of Coastal Tourism in Kerala on Host Community
  • 12. Findings, Discussion Of Findings, Implications,Suggestions and Concluding Remarks
  • Bibliography
  • Appendices