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  • Title
  • Anti Plagiarism certificate
  • Declaration
  • Certificate
  • Abstract
  • Acknowledgement
  • Contents
  • List of Tables
  • List of Figures
  • Abbreviations
  • 1. Introduction
  • 2. Review of literature
  • 3. MOBILE BANKING – A THEORETICAL BACKDROP
  • 4. DATA ANALYSIS I - ADOPTION OFMOBILE BANKING
  • 5. DATA ANALYSIS II - SERVICE QUALITY ANDCUSTOMER SATISFACTION
  • 6. DATA ANALYSIS III- SECURITY MEASURESPRECAUTIONS AND PROBLEMS
  • 7. DATA ANALYSIS IV-CONTINUANCE INTENTION:AN EXTENDED ECM VALIDATION MODEL
  • Summary and Conclusion
  • Bibliography
  • Appendix