A comparative study of service quality and customer satisfaction between BSNL and Airtel in Mangalore district

Accession Number T 4819 
Call Number  
Research Scholar Mahesh Kumar,T M  
Guide Philip Varughese Porattoor 
Year 2023 
Centre of Research Department of Commerce, St Thomas College, Kozhencherry 
Scholar Address Thundiyil House Cherukole P O Kozhencherry, Pathanamthitta District 689650 
Guide Address Associate Professor, P G and Research Dept of Commerce, St. Thomas College, Kozhencherry  
Branch of Study Commerce
Keywords comparative study
service quality
customer satisfaction
BSNL
Airtel
Mangalore district