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Customer experience management of public and private sector banks in Kerala - a comparative study
| Accession Number |
T 3912 |
| Call Number |
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| Research Scholar |
Wilson C Thomas |
| Guide |
Harikumar, P N |
| Year |
2020 |
| Centre of Research |
Department of Commerce, Catholicate College, Pathanamthitta |
| Scholar Address |
Thalackal House, Pothenpuram, P.O., Pampady,
Kottayam -686502
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| Guide Address |
Associate Professor & Head, Department of Commerce & Tourism Management, Catholicate College,
Pathanamthitta |
| Branch of Study |
Commerce |
| Keywords |
management
customer experience
public sector banks
private sector banks
Kerala
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