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The impact of service quality on customer satisfaction and patronage intentions: a study on selected public and private sector commercial banks in Kerala
| Accession Number |
T 3456 |
| Call Number |
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| Research Scholar |
Uvais, M |
| Guide |
Sulaiman, E |
| Year |
2019 |
| Centre of Research |
School of Management and Business Studies, Mahatma Gandhi University |
| Scholar Address |
Sri.Uvais M, Rahmath Manzil, Pushpagiri ,Thaliparamba, Kannur- 670 141.
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| Guide Address |
Dr.E. Sulaiman, Associate Professor & Head of the
Department,School of Management and Business Studies,
M.G. University .
Kottayam.
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| Branch of Study |
Management science |
| Keywords |
Management Studies
Commercial banks in Kerala
Service satisfaction
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