Customer experience management of public and private sector banks in Kerala - a comparative study

Accession Number T 3912 
Call Number  
Research Scholar Wilson C Thomas 
Guide Harikumar, P N 
Year 2020 
Centre of Research Department of Commerce, Catholicate College, Pathanamthitta 
Scholar Address Thalackal House, Pothenpuram, P.O., Pampady, Kottayam -686502  
Guide Address Associate Professor & Head, Department of Commerce & Tourism Management, Catholicate College, Pathanamthitta 
Branch of Study Commerce
Keywords management
customer experience
public sector banks
private sector banks