Operational efficiency of commercial banks in Kerala an impact study on customer satisfaction and employee satisfaction

Accession Number T 3795 
Call Number  
Research Scholar Roni Jain Raju  
Guide Benson Kunjukunju 
Year 2019 
Centre of Research St Thomas College, Kozhencherry 
Scholar Address Smt. Roni Jain Raju , Chittettu(H), Karikulam P.O Ranny, Pathanamthitta , Ph: 9447207273  
Guide Address Dr.Benson Kunjukunju , Associate Professor (R td) Research Guide , Post Graduate & Research Dept.of Commerce St.Thomas College ,Kozhenchery.  
Branch of Study Commerce
Keywords Commerce
Commercial banks in Kerala
Operational efficiency