A study on customer satisfaction in e-commerce with special reference to Kerala

Accession Number T 3551 
Call Number  
Research Scholar Princy Francis  
Guide Mathew Jose K 
Year 2019 
Centre of Research Department of Commerce, Sacred Heart College, Thevara 
Scholar Address Princy Francis Vattoly House, Kadukutty P.O. Chalakudy (Via), Thrissur – 680 309. 
Guide Address Dr. Mathew Jose K. Dean and HOD., Dept. of Commerce, S.H. College, Thevara, Kochi – 13. 
Branch of Study Commerce
Keywords Commerce
Technology acceptance
Perceived usefulness
Service quality
Website design