A study on customer relationship management in Commercial banks in Kerala

Accession Number T 2147 
Call Number 332.120 68 Q2 
Research Scholar Antony Joseph, K 
Guide Gabriel Simon Thattil 
Year 2012 
Centre of Research Department of Commerce, Nirmala College, Muvattupuzha 
Scholar Address Sri K Antony Joseph, Kanjirathumoodu (H), Kottamury, P O, Changanacherry-686105 
Guide Address Dr Gabriel Simon Thattil, Professor, Department of Commerce, University of Kerala, Kariavattom, Thiruvananthapuram-695034 
Branch of Study Commerce
Keywords Banks and banking
Customer relations
Commercial banks