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Operational efficiency and service quality of commercial banks in India
| Accession Number |
T 2660 |
| Call Number |
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| Research Scholar |
Sreela Krishnan |
| Guide |
Benson Kunjukunju |
| Year |
2015 |
| Centre of Research |
Department of Commerce, St. Thomas College, Pala |
| Scholar Address |
Sreela Krishnan, Sreevas, Kummadath House, Cherai P O, North Paravoor, Ernakulam- 683514 |
| Guide Address |
Dr Benson Kunjukunju, Associate Professor, P G Department of Commerce, St Thomas College, Kozhenchery- 689641 |
| Branch of Study |
Commerce |
| Keywords |
Commercial banks
Services
Operational efficiency
Productivity
Service quality
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