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Performance evaluation and customer satisfaction of Public sector banks and new generation Private sector banks in the post-liberalised era
| Accession Number |
T 2310 |
| Call Number |
332.17 Q3 |
| Research Scholar |
Aloysius, O C |
| Guide |
Joy Joseph Puthussery |
| Year |
2013 |
| Centre of Research |
Department of Commerce, Bharata Matha College, Thrikkakara |
| Scholar Address |
Sri O C Aloysius, Oorasalayil, Kadamakuzhy, P O, Kattappana, Idukki-685515 |
| Guide Address |
Dr Joy Joseph Puthussery, Principal, Bharata Matha College, Thrikkakara, P O, Kochi-682021 |
| Branch of Study |
Commerce |
| Keywords |
Public sector banks
New generation banks
Customer satisfaction
Performance evaluation
Banking reforms
Banking industry
India
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