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Page: 402
 
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  • Title
  • Declaration
  • Certificate
  • Acknowledgement
  • Abstract
  • Preface
  • Contents
  • List of Tables
  • List of Figures
  • Abbreviations
  • 1. Introduction
  • 2. Indian railway - A glimpse
  • 3. Turnaround in Indian railway
  • 4. Financial performance of Southern railway
  • 5. Passenger satisfaction in Southern railway
  • 6. Employees' satisfaction in Southern railway
  • 7. Findings, conclusions and suggestions
  • Bibliography
  • Appendices