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Full Screen- Title
- Declaration
- Certificate
- Acknowledgement
- Contents
- List of Tables
- List of Figures
- Abbreviations
- Introduction
- 1. Total Quality Management
- 2. ISO 9000 Certification
- 3. Analysis of data
- 3.1 Analysing the relationship of Total Quality Management and the quality management standard ISO 9000 among the ISO 9000 certified manufacturing organisations in Kerala
- 3.2 Analysing the relationship between Total Quality Management and Organisational Performance among the ISO 9000 certified Manufacturing organisations in Kerala
- 3.3 The practice of Total Quality Management between the ISO 9000 certified private and public sector manufacturing organisations in Kerala
- 3.4 The perception about the practice of Total Quality Management among the managers and workers of the ISO 9000 certified manufacturing organisations in Kerala
- 4. Findings
- 5. Suggestions and recommendations
- Bibliography
- Appendices