Customer service in State Bank of Travancore: A comparative study with Federal Bank Ltd

Accession Number T 2520 
Call Number 332.17 Q4  
Research Scholar James Vallavanthara 
Guide Sundaresan, P K 
Year 2014 
Centre of Research Department of Commerce, St. Albert's College, Ernakulam 
Scholar Address Sri James Vallavanthara, Olikuzhy, Kakkanad, P O, Ernakulam-682030 
Guide Address Dr P K Sundaresan, Reader (Retd), Department of Commerce and Research Centre, St Albert's College, Ernakulam-682018 
Branch of Study Commerce
Keywords State Bank of Travancore
Federal Bank Ltd
Customer services
Bank managers views
Comparison